Valence Sub-Processor List

as of July 2024

Valence uses certain Sub-processors to assist in providing our Services. A Sub-processor is an external service provider that is enlisted by Valence, as part of that service delivery, Valence may be required to share personal information it processes with these providers.

1. Infrastructure Sub-Processors

To help Valence deliver the Service, we engage Sub-Processors to support our infrastructure.

 

Third Party Sub-Processor	Purpose	Applicable Service
Amazon	Infrastructure	VMs, Hosting, Storage

 

2. Feature Specific Sub-Processors

Some of our features and integrations require the use of additional Sub-Processors to provide specific functionality within the Services. In order to provide the relevant functionality, these Sub-processors access and Process Service Data. Their use is limited to the indicated Services.

 

Third Party Sub-Processor	Purpose	Applicable Service
Intercom	Client support	Support Chat
Mandrill by MailChimp	Email facility	Email delivery
Salesforce	CRM	Support and Contract Management
Microsoft Power BI	CRM	CRM